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Powered by Zent Loans
Powered by Zent Loans

FAQ

Got questions? We’ve got answers. Here’s what you need to know about how Zent works.

No, Zent is not a lender. We’re a platform that helps connect you with lenders who may be able to offer you a personal loan.

Just fill out our online form — it’s quick and easy. Once we have your details, we’ll try to match you with a lender from our network. If we find a match, you’ll be redirected to the lender’s website to continue your application.

Nope. Using Zent is completely free. We don’t charge you to use our service or submit your loan request.

We help users connect with lenders offering various loans. Loan terms, amounts, and conditions will depend on the lender.

If approved by the lender, funds may be transferred to your account as soon as the same day. Processing times can vary depending on the lender and your bank.

Not necessarily. Some lenders in our network may consider applicants with less-than-perfect credit histories. Final decisions are made by the lender based on their own criteria.

Yes! Our application form is available 24/7. Lender responses typically happen during business hours, but you can apply anytime.

Absolutely. We take your privacy seriously and use high-level security measures to protect your personal data.

Quick cash loans are a type of personal loan designed to get funds to you fast. By streamlining the application process and handling the paperwork digitally, we can begin searching for a lender for you sooner. Loan amounts usually range from $300 to $15,000, depending on your eligibility and the lender’s criteria.

Small loans are fast cash loans, but of a smaller amount, typically ranging from $300 to $2000 and are usually unsecured.

While we cannot guarantee that a lender will not run a credit check on your loan application, we may be able to find lenders who look beyond just your credit score, and see if it is ideal to grant you a quick loan.

These are loans that require some equity, such as a car, motorbike, etc and are usually for amounts between $2100 to $15,000.

To be eligible for our lender-finding service, you need to:
  • Be at least 18 years old
  • Be an Australian citizen or permanent resident
  • Have been receiving a regular income for at least 3 months
  • Have an active mobile number and email address

Definitely. We can find lenders that offer loans for people on Centrelink as well as those with bad credit. We try to find lenders who look at the bigger picture, and not just one criteria.

You don't need any paperwork. Our online platform is easy to use, and we'll just ask for some details like your bank account details, MyGov info and personal contact details.

The lenders Zent helps you find need to access a read-only copy of your bank statements. Rest assured, your data is safe with us and your lender.

We do not, however the lenders we find may do so. We try to find lenders who look at the bigger picture, and not just one criteria, so don't let this stop you from applying.

If we are successful in finding you a lender, our wonderful collaboration will come to an end. After reviewing your new application, the lender will give you a credit contract that they believe is appropriate for you and get in touch with you to discuss the application's status. If you accept the loan offer and the loan amount is appropriate for your needs, they will send you a digital loan contract to sign, but you are not required to accept it. We cannot provide you advice on which credit contract is best for you or suggest a specific credit contract when we send you to the lender.

While this generally changes from lender to lender, typically a direct debit is set up with your bank account by your lender, making the process easy.

We match you with lenders who realise circumstances can shift. If you need to tweak your repayment plan, reach out to your lender. Most lenders ask for at least 24 hours’ notice before your next scheduled repayment to adjust upcoming payments.

If you face any issues with our service, do let us know. We value your suggestions and feedback. To let us know of any problems, you can write to us at [email protected]

Still have questions? Reach out to us via our Contact Us page and we’ll be happy to help.

Factor In Costs

You won't use a penny to apply for our lender-finding service, but here's some costs you could expect from a lender

$5,000 - $15,000

This is an estimate only and the comparison rate based on the example information provided. Other fees, costs and charges are not included. This calculation is not an offer for credit.The maximum interest rate for a Personal Loan is 47.8%. Comparison Rate 47.8% p.a. The maximum loan term is 24 months. Representative example based on a loan of $10,000 over 36 months a borrower can expect to pay a total of $18,995.04. WARNING: This comparison rate is valid only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate with the lender that finances your loan. Credit criteria and terms and conditions apply.

$2,100 - $4,600

The maximum interest rate for a Medium Amount Credit Contract is 47.8%. Comparison Rate 65.85% p.a. The maximum loan term is 24 months. Representative example based on a loan of $2500 over 24 months a borrower can expect to pay a total of $4,556.88. WARNING: This comparison rate is valid only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate with the lender that finances your loan. Credit criteria and terms and conditions apply.

$300 - $2,000

The costs outlined below are regulated fees under the National Consumer Credit Protection Act. The maximum loan term is 12 months. Representative example based on a loan of $1,000 over 3 months, the total repayable amount is $1,440 - the cost of credit is $440. WARNING: This comparison rate is valid only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate with the lender that finances your loan. Credit criteria and terms and conditions apply.

Need help?

[email protected]

Support Email

The amount you can request typically ranges from $2,100 to $15,000, but the final offer depends on the lender you're matched with and your financial profile.

No, simply submitting your request through Zent won’t impact your credit score. However, if you're connected with a lender and move forward with an application, they may perform a credit check.

Some lenders in our network may consider applicants receiving government benefits. Each lender has their own eligibility criteria, so we can’t guarantee approval.

While we do our best to find a match for everyone, sometimes no suitable lender is available based on your details. If that happens, you’re welcome to try again later.