Vtiger CRM can be used as an OFFLINE or an on demand service.
Vtiger CRM is a free, full-featured, 100% Open Source CRM software ideal for small and medium businesses, with low-cost product support available to production users that need reliable support.
Vtiger CRM is a widely used product with thousands of users in dozens of countries. It has a vibrant community of users driving the product forward, and contributing to its development. Over a million copies of Vtiger CRM have been downloaded by our users.
CRM provides a complete set of CRM capabilities, such as
- Sales force automation
- Marketing automation
- Inventory management
- Activity management
- Security management
- E-mail integration
- Customer support & service
CRM provides many extensibility and customization features to enable your CRM solution to meet the needs of your business. In cases where you need new functionality to be added, the Vtiger team provides customization services to meet the need.
Vtiger CRM software installation is very straightforward as all the necessary software is integrated, and a single executable file is made available both for Windows and Linux (Red Hat, Debian, SuSe, Fedora, and Mandrake) operating systems. The setup of database, Web server, and other software that your require for Vtiger CRM is automatically handled by the installer.
Vtiger CRM also provides, enterprise grade business productivity enhancement add-ons, Customer Portal , Outlook Plug-in for Microsoft Outlook users, Office Plug-in for Microsoft Word users, and Thunderbird Extension for Thunderbird mail users. All these add-ons are part of the 100% open source Vtiger CRM project available in SourceForge.net
Vtiger CRM Introduction – Part 1